Faulty items:

If there is something wrong with an item that you've bought from us
we will either -

• refund the cost of the item,
• let you exchange it for something else,
• or give you a credit note that you can use against future purchases, as you prefer.

Other returns:

If you have made a mistake or simply changed your mind about a purchase
we will usually -

• let you exchange it for something else
• or provide you with a credit note that you can spend here another time.

Returns must be in mint condition & have been returned within a reasonable period of time.
Please note: we do not automatically print till receipts, so please ask for a receipt at the time of purchase if you think you may need to return an item.
 
It's not a problem if you don't have a receipt however, as we are usually able to use our stock control system to verify when items were originally purchased