related pagesUsing our online order website
Mail order, delivery charges & payment
We can order almost any book in print in the UK & Ireland - including many American & European titles
Many popular titles available within 2-3 days, and most others in 1 to 2 weeks(Subject to availability)
On this page:
How to order
Please tell us:
If your order is to be collected from the shop:
(if you are ordering by phone or email we would only request a deposit if your order was unusually big or expensive)
- (if you don't hear from us after the expected order time, please get in touch to check on your order)
How long do orders take?
If your book is stocked by our wholesale supplier, we'll get it within 2-3 days.
Otherwise, we'll order it direct from the publisher - most publishers supply in about 7-10 days
Do you need a book by a certain date (for example, in time for an exam, or for a birthday present)? We recommend that you place your order at least 2 weeks beforehand.
Sometimes, for reasons beyond our control, books can be temporarily unavailable
If there is a problem, the supplier will report it to us & we'll tell you about it when you check back with us.
Note: when you search for a title on our online order website, the current 'availability' status is displayed.
Even if the book is showing as temporarily unavailable, we CAN usually still take your order, but we may not be able to tell you how long it will take.
Our online order website is a comprehensive database of books available to order in the UK & Ireland
Phone or email us & tell us what you're looking for - we'll check further & see if we can get it
Why might a book not be listed on the order website?
Some titles are hidden on the website - this might be because there is not enough information about them, or their availability status is uncertain. Others may be hidden because they are American or other foreign titles that are not distributed in the UK
'Hidden' titles can sometimes turn out to be available - we'll do our best to find out
Is it possible to order foreign titles?
It depends if they are stocked by a UK supplier. If they are, they will usually be listed on the online order website.
European books: we can source most European books currently in print from a UK supplier, though if they do not have the title in stock it can take several weeks to arrive.
American books: many books published in the USA are easily obtainable within the UK & will be listed on the order website
*** Please contact us to enquire about any US titles that you haven't been able to find on the website***
Books from elsewhere in the world: if they are not listed on the order website, it is very unlikely that we can get them.
Out of print books
'Out of Print' means that the publisher has no copies left, and does not plan to print any more - the book is unavailable.
** Sorry, we are NOT able to order Out of Print books **
You may be able to find out of print books through second-hand bookshops or second-hand book search services - there are several online.
Other books we can't get
Very, very occasionally, we may have problems getting a book because the supplier's minimum order value is too high.
What this means is, the supplier does not accept orders for single copies of a book or for small quantities of books; they may require us to order at least, say, £100-worth of books, for example. If there are not enough other books that we need to order from that supplier, we may not be able to make up the minimum order.
In that case, we would recommend that you try ordering from another bookshop.
We sell books at publishers' Recommended Retail Prices
If another retailer is selling a book at a price cheaper than the RRP, this will be because they have negotiated a bigger trade discount from the publisher OR they may have deliberately decided to make less profit on the book in the hope of making more sales overall by promoting it at the cheaper price.
As a small bookshop, run on a not-for-profit basis, we simply cannot afford to do this - we hope that we more than make up for it with our customer service!
When might we increase the price of a book?
For customer orders, we will try to let you know in advance if there are any extra charges like this that we need you to cover (but often we don't know until the books actually arrive & we receive the invoice).
We try wherever possible to keep such necessary price-increases to an absolute minumum
Prices on our catalogue website (this one!) may sometimes be slightly different to prices listed on our
If you no longer need the book(s) you have ordered, or you have simply changed your mind, please let us know
as soon as possible!
PLEASE NOTE: If you cancel an order after it has arrived, OR it is too late to stop it being sent out by the supplier, then you will lose any deposit that you have paid.
Please be certain about what you want to order - we do not offer refunds unless the item is faulty
We'll keep books that you've ordered reserved for you for at least a month after they arrive.
If you paid for the book in full when you ordered, or your deposit was a substantial part-payment, then we will of course keep the order aside for longer, & make every effort to remind you.
We offer a faster customer order service than the big-name bookshops, simply because we send your order straight off to publishers same-day or next day!
If a book is available, we'll do everything we can to track it down for you!